A inteligência nas Redes Sociais aumenta o CRM social

Rating
4.5
Level
Intermediário
Type
Pesquisa e Planejamento
Duration
27 min
Topic
Marketing nas Redes Sociais
 

Social CRM is the nirvana of social media that allows us to see a more complete view of our customers. An investment in social CRM can have positive business impacts across the organization from identifying leads, resolving problems, and sourcing ideas to building advocacy. Hear how Cisco is embracing this evolution and learn how you can get in on the action!

You Will Learn

  • Audience buying behaviors when it comes to social media
  • The keys to social CRM
  • Best practices for creating an environment to move followers to buyers
Instructor: LaSandra Brill

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My OMI subscription makes it easy for me to stay on top of what's working now in digital. As a small business marketer, I wear many hats — from managing email, to search, to social media, and more — and thanks to my OMI subscription, I am able to successfully execute these campaigns and increase sales for my company and my clients.   

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Small Business Marketing Consultant